Terms and conditions

1. Who we are

The website and the NGX application are provided by BEST WEB SYSTEMS S.R.L., with its registered office at Drumul Gura Făgetului 76-80, bl. B, ground floor, ap. 2, Sector 3, Bucharest, Romania, registration code (CUI) 52784580, registered with the Trade Register under number J2025082412000, EUID ROONRC.J2025082412000 (the “Provider”).

You can reach us at contact@ngx.ro.

2. Subject

The Provider makes available the NGX application, a web platform for running the operations of a car service workshop, offered as a subscription service. This document governs the use of the marketing website and access to the application.

3. The demo account

The demo account is granted free of charge, for a limited period, solely for evaluation. Data entered in a demo account is treated as test data and may be deleted without prior notice at the end of the evaluation period.

We recommend that you do not enter real personal data of your own customers in a demo account.

4. The subscription

Production access to the application is provided under a subscription, invoiced in advance for the chosen period. Prices shown on the website are in Romanian lei.

The applicable VAT regime is the one in force on the invoice date and is stated on the invoice.

The subscription may be terminated at the end of the paid period. Upon termination, the Provider makes the Client's data available for export on request.

5. The Client's obligations

• To provide correct and up-to-date identification details
• To keep authentication credentials confidential
• Not to use the application for unlawful purposes or contrary to public morals
• Not to attempt unauthorised access to other users' data
• To comply with applicable legislation on invoicing and accounting records

6. Availability and liability

The Provider uses reasonable efforts to keep the service continuously available but does not guarantee uninterrupted operation. Planned maintenance windows are announced in advance.

In the absence of a separate written agreement between the parties, the Provider's liability is engaged under the conditions and within the limits laid down by applicable law.

7. Intellectual property

The application, its source code, its interface and the materials on the website belong to the Provider. The data entered by the Client into the application belongs to the Client.

8. Protection of personal data

The processing of personal data is described in the Privacy policy, which forms an integral part of this document.

9. Dispute resolution

Any disagreements are settled amicably. Failing that, the courts at the Provider's registered office have jurisdiction, under Romanian law.

If you use the service as a consumer, you may also turn to the Romanian National Authority for Consumer Protection (ANPC) and to the alternative dispute resolution entities provided for by law.

10. Changes to these terms

The Provider may update this document. The version in force is the one published on this page, with the date of the last update shown at the top.